A clear path forward, together.
Life happens. When you call, we listen first, without pressure or judgement, and work with you on options that fit your life.
You are a person, not a file number.
Receiving a notice about an unpaid account can be stressful. Unexpected life events, economic shifts or simple oversights can happen to anyone.
We don’t use high-pressure tactics or aggressive demands. Our goal is to listen, understand your situation and work with you.
Get to know our approachWhat happens when you call
Knowing what to expect can make the first call easier. Here is how it goes.
You speak with a person.
A compassionate account representative takes your call. They are trained to listen first.
We confirm it’s you.
We verify your identity to protect your privacy.
We go over the account together.
We review the details with you, including the original creditor and the balance owing.
We talk about what’s realistic.
We ask what kind of arrangement would be comfortable for you, and discuss options based on what you can afford.
Licensed and accountable
Licensed in: Nova Scotia
We are committed to clear information and respectful communication.
Clear information
We verify the original creditor and the balance owing, and provide official receipts for payments made.
Respectful communication
We follow applicable rules on calling hours and frequency, and treat you with professional courtesy.
Privacy first
We are committed to treating your personal and financial information responsibly. Read our Privacy Policy for details.
Privacy Policy
A little clarity before you call.
What happens when I call ClarityOne Credit Inc.?
You will speak with a compassionate account representative. We will verify your identity to protect your privacy, review the details of the account and ask you what kind of arrangement would be comfortable for you.
What if I can’t afford to pay the full balance right now?
You can still call us. We often work with partial payments, deferred timelines and settlements, depending on your circumstances.
I’m hearing from several agencies. Why should I call you?
Dealing with multiple creditors can feel overwhelming. We cannot speak for other firms, but when you call us, you’ll be treated with respect, and we’ll focus on a solution that works for you. We can review this account together and discuss realistic, manageable options.
It starts with a conversation.
Tell us about your situation. We’re here to listen and explore your options with you.